SC&P CIVILS LIMITED (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting quotations, arranging construction services or making online payments.
We provide road construction, civil engineering and associated infrastructure works for contractors, developers and commercial clients in Northern Ireland and supported locations across the United Kingdom.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information in connection with our website, business operations, project enquiries, contractual arrangements, invoicing and payment processing.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
2.1 Contact Information
When you contact us or request a quotation, we may collect your name, business name, business email address, telephone number, business address and other contact details you voluntarily provide.
2.2 Project and Contract Information
When discussing or arranging construction and civil engineering services, we may collect project locations, descriptions of requested works, specifications, quotation details, contract information, project schedules, correspondence and other information necessary to assess or perform the agreed services.
2.3 Billing and Payment Information
When you make an online payment or settle an invoice, we may process transaction-related information, including the payment amount, currency, payment date, transaction reference, invoice number, billing details and payment status.
Online payments may be processed through third-party payment service providers, including Stripe, where enabled on our website. Payment card details are generally collected and processed through the relevant payment provider’s secure payment interface rather than stored directly by us.
The information available to us may vary depending on the payment method and the services provided by the payment processor.
2.4 Website and Technical Information
When you access our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, access timestamps, pages visited and website usage data.
This information may be used for website security, technical administration, troubleshooting and performance monitoring.
2.5 Communications and Enquiries
We may retain information contained in emails, telephone messages, contact forms and other communications relating to service enquiries, quotations, contracts, project arrangements, payment questions and customer support.
Please avoid sending unnecessary sensitive personal information through ordinary email or website contact forms.
3. How We Use Personal Information
We use personal information for legitimate business purposes, including:
Responding to enquiries and requests for quotations.
Assessing project requirements and preparing proposals.
Managing contracts for road construction, civil engineering and infrastructure works.
Coordinating agreed services, project schedules and related communications.
Processing project deposits, service payments, stage payments and invoice payments.
Verifying transactions and maintaining accurate financial records.
Issuing invoices, confirming payment status and addressing billing questions.
Meeting applicable legal, tax, accounting and regulatory obligations.
Protecting our website, detecting suspicious activity and preventing payment fraud.
Maintaining business records and resolving contractual or payment disputes.
Improving website functionality, reliability and security.
We will not use personal information for purposes incompatible with the purposes described in this Policy unless permitted by applicable law or with appropriate notice and consent where required.
4. Legal Bases for Processing
Where required under the UK GDPR, we rely on one or more of the following legal bases:
Contractual necessity: Processing information necessary to provide a quotation, enter into or perform a contract, arrange construction services or administer agreed project payments.
Legal obligation: Processing information required to comply with applicable accounting, taxation, financial recordkeeping and other legal requirements.
Legitimate interests: Processing information for reasonable business purposes, such as responding to business enquiries, maintaining records, protecting our website, preventing fraud and managing contractual relationships, provided those interests do not override your rights and freedoms.
Consent: Processing information based on your consent where consent is legally required, including certain non-essential cookies and electronic marketing activities where applicable. You may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
5. Online Payments and Third-Party Payment Processors
Our website may provide online payment facilities for agreed construction and civil engineering services. Depending on the relevant contract, quotation or invoice, these transactions may include:
Road Construction Project Deposit.
Civil Engineering Service Payment.
Road & Infrastructure Works Payment.
Project Stage Payment.
Site Works Deposit.
Contracted Civil Works Invoice Payment.
We use third-party payment service providers, including Stripe where enabled, to facilitate secure online transactions.
When you make a payment, relevant information may be shared with the payment processor to authorise and complete the transaction, verify payment details, prevent fraud, manage disputes and meet applicable legal or regulatory requirements.
Stripe acts in accordance with its applicable contractual arrangements and privacy documentation. Depending on the processing activity, Stripe may process personal information on our behalf and may also process certain information as an independent controller for its own legitimate purposes or legal obligations.
We do not represent Stripe as our partner, and its involvement does not change the underlying nature of the construction services supplied by SC&P CIVILS LIMITED.
We do not intentionally store full payment card numbers or card security codes on our own systems. The precise information processed depends on the payment method and the payment provider’s services.
For more information about how Stripe handles personal information, please consult Stripe’s Privacy Policy at https://stripe.com/privacy.
6. Sharing Personal Information
We do not sell personal information to third parties.
We may share personal information where necessary with:
Payment service providers: To process transactions, verify payments and manage payment disputes.
IT and website service providers: To host, maintain, secure and support our website and business systems.
Professional advisers: Including accountants, auditors, legal advisers and other professional service providers where reasonably necessary.
Project-related service providers: Where sharing is necessary to coordinate or deliver agreed construction services and is lawful.
Public authorities and regulators: Where disclosure is required by law or necessary to protect our legal rights.
Business transaction participants: Where necessary in connection with a proposed or completed business restructuring, merger or transfer, subject to applicable legal requirements.
Any sharing of personal information will be limited to what is reasonably necessary for the relevant purpose, subject to applicable legal obligations and appropriate safeguards.
7. International Data Transfers
Some of our service providers may process personal information outside the United Kingdom. Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection law.
Depending on the circumstances, safeguards may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or another legally recognised transfer mechanism.
You may contact us using the details provided on our website if you require further information about applicable international transfer safeguards.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling contractual obligations, maintaining business and financial records, resolving disputes and complying with legal requirements.
Project records, quotations, contracts, invoices and payment records may be retained for the applicable statutory accounting, taxation and limitation periods. Certain records may need to be retained for longer where required by law or where necessary to establish, exercise or defend legal claims.
When personal information is no longer required, we will take reasonable steps to securely delete it, anonymise it or otherwise dispose of it in accordance with applicable requirements.
Retention periods may vary depending on the type of information, the nature of the project and the applicable legal obligations.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, maintain security, remember relevant settings and understand website performance.
Essential cookies may be used where necessary to provide a service requested by the visitor, maintain security or enable core website functions.
Non-essential cookies, including certain analytics or advertising cookies, will only be activated after obtaining consent where required by applicable law.
You can manage your cookie preferences through the website’s cookie banner or available settings. You may also control cookies through your browser, although disabling certain cookies may affect website functionality.
Withdrawing consent will not affect the lawfulness of processing that took place before withdrawal.
10. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
These measures may include access controls, secure website connections, appropriate system permissions, service-provider safeguards and procedures for managing business records.
Online payments are handled through the relevant payment provider’s payment infrastructure where enabled. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If a personal data breach occurs, we will take appropriate steps to investigate and respond in accordance with applicable legal requirements.
11. Your Data Protection Rights
Subject to applicable law and any relevant exemptions, you may have the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of personal information in certain circumstances.
Restriction: Request that we restrict the processing of your information in certain circumstances.
Objection: Object to certain processing based on legitimate interests or to direct marketing.
Data portability: Request certain personal information in a structured, commonly used and machine-readable format where the legal conditions are met.
Withdraw consent: Withdraw consent where processing is based on consent.
These rights are not absolute and may be subject to legal conditions and exemptions. For example, we may need to retain certain invoice, transaction or contract records to comply with legal obligations.
To exercise your rights, please contact us using the contact information provided on our website. We may need to verify your identity before responding.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority, if you believe your personal information has been handled unlawfully.
We may send business-related updates or marketing communications where permitted by applicable law.
Where consent is required, we will obtain it before sending the relevant communications. You can opt out of marketing emails at any time by using the unsubscribe facility where available or by contacting us.
Opting out of marketing communications will not prevent us from sending necessary service-related messages, contractual notices, invoices or payment confirmations.
13. Third-Party Websites
Our website may contain links to third-party websites, including payment service providers. Those websites operate under their own privacy policies and terms.
We are not responsible for the privacy practices or content of external websites. We encourage you to review the relevant privacy documentation before submitting personal information to a third party.
14. Children’s Privacy
Our services are intended for business clients, contractors, developers and other individuals or organisations involved in construction and infrastructure projects. Our website is not intended to solicit personal information from children.
If we become aware that personal information has been collected from a child in circumstances where such collection is unlawful, we will take appropriate steps in accordance with applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, payment arrangements or legal requirements.
Any revised version will be published on this page with an updated effective date where appropriate. We encourage visitors and clients to review this page periodically.
